Services, Products & Travel Insurance

In addition to bringing you the best deals on international and local flights, Travelstart also offers a range of products and services to assist you with your travelling needs. For just a few hundred rand more purchase travel insurance or a rebookable flight for a free date change with your flights. From Visa denied policies to premium service packages and mobile booking apps, we have it all. Browse our list of services below to find out more.

Delayed and Lost Baggage Protection

Track and expedite the return of your delayed or lost baggage after landing. If your luggage is not returned after 96 hours of landing, our partner Blue Ribbon Bags will pay you USD1000 per bag, guaranteed.

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Flexible Travel Dates

With Flexible Travel Dates, all passengers in a booking can make one date change to a flight without paying additional airline penalty fees. To make your travel more flexible, the date change may be requested up to 24 hours prior to departure.

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Cancellation Refund - Medical

This product allows you to cancel a flight and get a full refund of airfare and taxes in the event of sudden illness, hospitalisation or death of yourself or a close relative prior to departure.

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Cancellation Refund - Anytime, any reason

When unforseen cirumstances occur and you need to cancel your flight, we'll guarantee a full refund of airfare and taxes. With this product you can book now and cancel up to 48 hours prior to departure of any international flight.

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Airline Liquidation Protection

With this policy, Travelstart offers travellers a full refund of airfare & taxes should the airline you’re travelling with be liquidated prior to departure.

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Premium Service Package

Booking the premium service package entitles you to dedicated help with securing all your flight specifications. Travelstart assists with meals, seating arrangements, online check-in, travelling with children and frequent flyer programmes.

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Automated Check-In

Travelstart’s auto check-in service automatically checks you in for your flight as soon as the airline’s online check-in service is available. Receive your boarding pass via email or Flapp, and download it to display before boarding your flight. Say goodbye to standing in long check-in queues at the airport by adding auto check-in to your booking.

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Visa Denied Service

Purchasing the Visa Denied policy allows you to claim back the cost of your flight ticket (purchased from Travelstart), in the case your visa application is rejected by an Embassy. This product is only available if your departure date is more than 14 days from the day you make your booking.

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Newsletter subscription

Get instant notifications straight to your inbox on the latest offers from travelstart.com.ng. Flight ticket promotions, holiday packages, competitions and much more.

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